Last year, we saw an increase in Reno rental property vacancies. This year, Reno landlords are looking for new ways to generate interest and increase occupancy rates.
For many, this means lowering the cost of monthly rent. For others, it means making upgrades to rental properties to make them more appealing. While these are both great options, you may be overlooking a simple change that could make a big difference.
Offering a tenant portal has advantages for both renters and property owners. Read on to learn more about why you should adopt this property management software in 2024.
Easy Rent Payments
One of the number one uses of an online tenant portal is charging and paying rent. You can program each tenant's account to show the exact breakdown of payments owed, from rent to utilities to additional fees like parking fees. You can also program the portal to send reminder emails before rent is due and late notices if rent goes unpaid.
Tenant portals can also reduce late rent payments. Tenants can set up their accounts to make automatic payments each time rent is due. They also won't have to worry about lost checks or money orders and you'll receive their payment immediately.
Quick Property Maintenance Requests
If you're looking for ways to save money on maintenance, it's time to start prioritizing preventative maintenance. This is where tenants can be of big help to their landlords.
Imagine that a tenant notices that their sink isn't draining properly and reports it right away. This allows you to act fast, preventing something worse like a burst pipe or a sewage backup. Teaching tenants to report maintenance issues through their tenant portal makes it simpler than ever for tenants to report what they notice and you to react.
Digital Lease Access
In the past, landlords had to print two copies of every lease, asking tenants to keep one copy and keeping the other for their records. It was easy for tenants to lose track of their physical copy, making it all the more difficult for landlords to practice consistent lease enforcement.
Tenant portals are great places to store digital files that both you and your tenants need access to. Digital signature collection can eliminate the need for print leases, allowing you to reference the lease agreement as needed. It also allows you to track the paper trail of communication regarding any lease violations in the event that you need to evict a tenant.
Call PMI for Better Property Management in Reno
As Reno landlords come off of a summer of increasing vacancy rates, it's time to start thinking of better ways to build tenant relations. An online tenant portal makes it easier for both tenants and property owners to get what they need. If you need even more help managing a property, PMI can help.
PMI offers customizable property management services, ranging from tenant screening and rent collection to maintenance and accounting. Our expertise can increase your return on investment in Reno. Contact us to learn more.
